PA/Ops manager
Overview
We are partnering with a boutique, founder-led luxury events firm known for delivering bespoke, high-touch experiences for UHNW private clients, luxury brands, and high-profile corporate partners.
They are seeking an Operations Manager / Executive PA to act as the trusted right hand to leadership. This is a highly visible, high-trust role that blends event operations, internal business management, and senior-level executive support. You will be central to the success of both day-to-day operations and flawless event execution.
This role is ideal for someone who thrives in fast-paced environments, anticipates needs before they arise, and takes pride in precision, discretion, and execution at the highest level.
Key Responsibilities
Operations & Leadership Support
Serve as a primary operational partner to the Founder and Executive Team
Manage day-to-day business operations, workflows, and priorities
Build, maintain, and refine internal processes to support growth
Oversee vendor relationships, contracts, timelines, and deliverables
Act as a key internal point of contact across projects and stakeholders
Event Operations
Lead logistical planning and execution for high-end, detail-driven events
Coordinate venues, vendors, production teams, and on-site staff
Develop and manage run-of-show documents, timelines, and operational plans
Be present on event days to manage execution and resolve issues in real time
Ensure all events are delivered seamlessly and to brand standard
Executive / PA Support
Manage executive calendars, scheduling, and complex travel arrangements
Act as a gatekeeper and liaison for internal and external stakeholders
Anticipate needs and proactively handle issues before escalation
Handle sensitive and confidential information with discretion and professionalism
Administrative & Financial Support
Support budgeting, invoicing, expense tracking, and vendor payments
Maintain contracts, client records, and operational documentation
Assist with reporting, project tracking, and internal communications
Ideal Candidate Profile
5+ years' experience in operations, events management, executive support, or a hybrid role
Background in luxury events, hospitality, lifestyle management, or premium service environments strongly preferred
Exceptionally organized with strong attention to detail
Calm, resourceful, and decisive under pressure
Polished communicator with a strong client-facing presence
Highly discreet, trustworthy, and dependable
Comfortable working flexible hours as required by event schedules
Why This Role
High-impact position with direct access to leadership
Exposure to prestigious clients and high-profile events
Opportunity to shape operational infrastructure in a growing business
Long-term growth potential for the right candidate
